According to this new Forrester/Diligent report: "Directors' Digital Divide: Boardroom Practices Aren't Keeping Pace With Technology" on a recent online survey of 411 board members, C-suite executives, GCs, corporate secretaries, senior IT leaders, and IR staff in 11 countries (24% US), companies still have significant opportunity to improve the security of their board-related communications and benefit from communications technology.
Key US-specific results include:
- Email (personal and corporate) and video/phone conferences are the most common technologies used for internal communication. 53% of boards use personal email (the highest usage among all countries surveyed); 32% of boards use board portals; and 29% of boards use IM.
- 31% of boards have board management software with chat functionality.
- 45% of directors reported having lost/misplaced a phone, tablet, or computer in the past year.
- 37% of boards find it challenging or very challenging to secure documents/board materials and control access when using their current board management software; 35% find it challenging or very challenging to collect signatures.
- The board management capabilities that would help boards do their job better are minute-taking features, project management features, and archiving/search functionality.